Effective Date: July 17, 2026

At Herbsnglam ("we", "our", "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.herbsnglam.com, purchase our products, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full Name

Mobile Number

Email Address

Shipping and Billing Address

PIN Code

Payment Details (processed securely through payment gateways)

Order History

Technical Information

IP Address

Browser Type

Device Information

Operating System

Website Usage Data

Cookies and Analytics Data

Consultation Information

If you book a consultation, we may collect information relating to your hair or skin concerns to provide appropriate product recommendations.

2. How We Use Your Information

Your information may be used to:

Process and fulfill your orders

Deliver products to your address

Process payments securely

Provide customer support

Schedule and conduct consultations

Improve our products and website

Respond to your inquiries

Send order confirmations and shipping updates

Notify you about offers, discounts, and new product launches (only where permitted)

Prevent fraud and unauthorized transactions

Comply with applicable legal obligations

3. Payment Security

Herbsnglam does not store your complete debit card, credit card, or banking information.

All online payments are processed through secure third-party payment gateways that use industry-standard encryption and security measures.

4. Cookies

Our website uses cookies and similar technologies to:

Improve website functionality

Remember your preferences

Analyze website traffic

Enhance your shopping experience

Measure marketing performance

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third parties when necessary, including:

Shipping and logistics partners

Payment gateway providers

Technology service providers

Marketing platforms (where applicable)

Government authorities when required by law

These service providers are required to protect your information and use it only for providing services to Herbsnglam.

6. Data Retention

We retain your information only for as long as necessary to:

Complete your orders

Provide customer support

Meet accounting and tax requirements

Resolve disputes

Comply with applicable laws

Once the information is no longer required, it is securely deleted or anonymized where reasonably practicable.

7. Marketing Communications

With your consent, Herbsnglam may send:

Promotional emails

SMS messages

WhatsApp updates

Product launch notifications

Discount offers

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option where available.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Children's Privacy

Our products and services are not intended for children under the age of 18 without the supervision or consent of a parent or legal guardian.

We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those external websites. Users are encouraged to review the privacy policies of such websites before providing any personal information.

11. Your Rights

Subject to applicable laws, you may request to:

Access your personal information

Correct inaccurate information

Update your account details

Request deletion of your personal information (where legally permissible)

Withdraw consent for marketing communications

Requests may be made by contacting us using the details provided below.

12. Consultation Privacy

Information shared during hair or skin consultations is used solely to provide suitable product recommendations and customer support.

Consultation information is treated as confidential and will not be shared with third parties except where required by law or with your consent.

13. Changes to this Privacy Policy

Herbsnglam reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon posting on this page. We encourage users to review this Privacy Policy periodically.

14. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan.

15. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Herbsnglam

Proprietor: Nidhi Khandelwal

Address: Jhotwara, Jaipur, Rajasthan, India

Email: thecozyshop08@gmail.com

Phone: +91 96499 96493

Website: www.herbsnglam.com